3 Ways How Tourism DMOs Are Using Flickr

I had a fun exercise yesterday – to have a look how the national tourism organizations of European countries are using Flickr, the most important photo hosting and sharing site on the Web.

Two things that I have learned:
1. Most of European DMOs are using Flickr.
2. There are 3 ways, how the “granddaddy” of social photo-sharing sites is used

Here are these three ways of using Flickr by DMOs:

1) Simplest way is to create a branded DMO account and upload pictures, that marketing organization has bought the user rights. This first level involves organizing pictures in albums on most important themes, seasons, attractions and touristic values of country.

It is the “one way” communication. Almost nobody of 80 million Flickr users is commenting on these pictures. In fact this tactic does not involve an ambition to talk with audience, build a community and engage with them. Anyway, this basic level of Flickr usage is a first step, and better than not using Flickr at all.

Some of the DMOs practicing the basic way of using Flickr include Finland, Swizerland,

Flickr VisitFinland

2) Second level and a much better way of using Flickr is to create a group. This approach involves crowdsourcing photos of happy tourists, by inviting users of Flickr to add relevant photos to the group created and managed by DMO.

Some of the best practice of Flickr usage include NorwayGreece, Malta.

Flickr VisitGreece

3) The way people use social web is changing rapidly. Wales national tourism organization has started a project ShareWales, which takes the best practice of Flickr usage to next level. It includes crowdsourcing, community building and a systematic approach to tagging (see Style Guide below)
The Visit Wales/Share Wales Tagging Guide

The most revolutionary aspect of Wales Tourist Organization initiative is the ambition to train the many businesses and organisations around Wales and “move them from relative eBusiness immaturity to being firmly in the digital age”.

I am following with greatest excitement the story of ShareWales.

Do you use Flickr?
What do you think of the different possibilities of using it?

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  • http://twitter.com/ronmader Ron Mader

    Frankly, I don’t think European tourism portals ‘get’ social media. Flickr is a good example of poor practices as two of the examples you mentioned have not been updated in six months.nnLast updates from Finland (Nov 8) http://www.flickr.com/photos/visitfinland ; Switzerland (Nov 2) http://www.flickr.com/photos/switzerland_tourism ; Bulgaria (Feb 9) http://www.flickr.com/photos/64068487@N04 and Austria (March 8) http://www.flickr.com/photos/austriatourismnWhat would I like to see? More integrated strategies that bolster existing events or create new ones. Why not hold local photo safaris in which locals and visitors can come together and use social media in public spaces? For more info, check out the essay on the Planeta Wikiu00a0http://planeta.wikispaces.com/photosafari

  • http://aivar.ruukel.ee/ Ruukel

    Thank youu00a0@ronmader:twitteru00a0u00a0for comment! There is also some discussion withu00a0@touristinfo:twitteru00a0u00a0on same issue going on here u00a0nhttp://touristinfo.ning.com/profiles/blogs/flickr-for-tourism-marketing